Meet Our Team of
Licensed Loan Officers
Friendly. Professional. Knowledgeable.
In the dynamic world of home financing, Pacific Home Loans stands out as a beacon of customer-centric service. Our all-star team, carefully curated by founder Steven Mangum, embodies the values of friendliness, professionalism, and knowledge. We understand that securing a home loan is not just a financial transaction but a significant milestone in the lives of our clients. That’s why we prioritize your needs and dreams above all else.
With a track record that speaks volumes, Pacific Home Loans has earned the trust and admiration of thousands of homeowners. Beyond mere transactions, we build lasting relationships. Each member of our team is committed to guiding you through the intricate landscape of mortgage solutions with a genuine smile and a wealth of knowledge.
Welcome to Pacific Home Loans – where your dreams find a home.
Loan Origination Team
Support Team
The Pacific Home Loans Code
1. No Jerks
We believe in fostering a positive and supportive environment. There’s no room for ego or negativity. Respect and kindness are at the core of every interaction, whether with our team members, partners, or clients. We collaborate, listen, and value each other’s contributions.
2. Keep It Real
We operate with transparency and agility. Bureaucracy and politics slow us down, so we strip away the red tape. Our focus is on getting things done efficiently, without the unnecessary layers of corporate formality.
3. No Shortcuts
Do the hard work to get it right. We take pride in our work and know that excellence comes from putting in the effort. There are no easy ways out. We are thorough, dedicated, and committed to delivering high-quality service and products every time.
4. Lead with Curiosity
In an ever-evolving industry, curiosity drives innovation. We constantly seek to learn, improve, and question how things can be done better. Staying open to new ideas and possibilities ensures we’re always growing.
5. Every Customer is Our Best Customer
We treat every customer interaction with care and attention, regardless of the size or scope of their needs. Every customer is a top priority, and we make sure they feel valued and appreciated throughout the entire process.
6. What We Do Matters
We understand the significance of our work. Helping people achieve their homeownership dreams is a responsibility we don’t take lightly. Our contributions impact lives and communities, and that drives us to excel.
7. Own It
We take responsibility for our actions and outcomes. Whether it’s a success or a challenge, we own it fully. Accountability is key to building trust—both within our team and with our clients.
8. Failure is Not an Option
At PHL, we have each other’s backs. If someone’s struggling, we step in and offer support. We don’t sit on the sidelines. Helping each other succeed is essential to our culture and the overall success of the company.
9. Celebrate Our Successes
We work hard, and when we reach milestones or achieve goals, we celebrate those wins. Recognizing our achievements fuels our motivation and reminds us of the impact we’re making together.
10. Be a Badass
Being a badass means owning your expertise, acting with confidence, and delivering results. We go the extra mile, push boundaries, and strive to be the best versions of ourselves in everything we do.
